CyberArk

HelpSystems BoKS

Description

Manage HelpSystems BoKS privileged accounts



Vendor

This platform is designed for remote account management for the following target:

VendorHelpSystems
ProductBoKS
Product Category

Identity & Access Management

Product VersionsBoKS



CyberArk

This platform works with the following CyberArk versions:

CyberArk Solution

Privileged Credentials Management 

CyberArk Product

Central Policy Manager (CPM)

CyberArk Versions9.7 or higher
Artifact Version1.0
Out of the Box

NO

Out of the Box in versionsn/a



Support & Certification

Support Level

GENERAL

Developed byCyberArk
Certification Level

CERTIFIED

Connection MethodsHTTP/HTTPS



Actions

The following table lists the supported management actions for this platform:

ActionSupportedPermissions
Verify

NO


Change

YES

Reconcile account must be linked. Reconcile account must have access to HelpSystem API.
Reconcile

YES

Reconcile account must be linked. Reconcile account must have access to HelpSystem API.
Delete

NO




Linked Accounts

The following linked accounts are in use by the plugin.

Logon Account

Supported

NO

Required

NO

Platforms


Permissions


Reconcile Account

Supported

YES

Required

YES

Platforms

HelpSystems BoKS

PermissionsAccess to API





Prerequisites

The following prerequisites are required on the machine that runs this plugin :

This plugin does not require any additional prerequisites.



Installation

Import Platform

Do the following to import the platform:

StepHow To
Import the platform

See Add new platform topic in the Online Help Center or in the Privileged Access Security Implementation Guide.



Configuration

Platform Settings

Specify the following parameters at the platform level:

Parameter NameDescriptionAcceptable ValuesDefault Value
PortThe port used to establish connection to the HelpSystem HTTP APIA valid port number8443
UseSSLTo use HTTP or HTTPS or to ignore untrusted certificate

Yes: Use HTTPS

IgnoreUntrustedCertificate: Use HTTP but ignore untrusted certificates

No: Use HTTP

Yes



Account Settings

Account Mandatory Parameters

Specify the following parameters on the account:

Parameter NameDescriptionAcceptable Values
UsernameTarget usernameValid username
DomainDomain for the target accountValid HelpSystems domain
LocationLocation for the target accountValid HelpSystems location
AddressAddress to HelpSystems deviceValid HelpSystems address